Terms of Use

Please read these Terms and Conditions carefully before using our website and services operated by Rixol Limited, located at Suite 3, Office 2, The Coach House, Little Bardfield, Braintree, United Kingdom, CM7 4TT.

These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

For support or legal notices, contact [email protected].

1. Service

We provide online courses and educational materials through our platform. The Service is provided "as is" and "as available" without any warranties of any kind. We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

2. User Agreement

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, then you may not access the Service. You must provide accurate and complete information when creating an account.

3. Your License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal, non-commercial educational purposes. You may not copy, modify, distribute, sell, or lease any part of our Services or included software.

4. Support Services

Support is provided primarily via email and our dedicated support portal. You can contact Rixol Limited at [email protected]. We strive to respond to all inquiries within 24-48 business hours.

5. Fees and Payment

Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms.

6. Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing cycle. You will continue to have access to the Service through the end of your billing period.

7. Refund Policy

All courses and educational content offered through this website are delivered digitally and access is typically granted immediately upon purchase.

You may request a refund within 14 days of your initial purchase, provided that you have not substantially accessed or completed the course materials.

Refund requests must be submitted in writing to [email protected], including your order number and the reason for the request.

We may decline refund requests made outside the eligible period, involving substantial access, misuse, content sharing, or purchases marked as non-refundable.

Approved refunds will be issued to the original payment method within a reasonable timeframe. Upon approval, access to the course materials will be revoked.

Recurring subscription charges may be cancelled at any time to prevent future billing; cancellation does not itself entitle you to a refund of charges already incurred.

8. Right to Terminate

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Your Responsibilities

You are responsible for all activities that occur under your account. You agree not to:

• Share your account credentials with third parties
• Use the Service for any illegal or unauthorized purpose
• Attempt to hack, destabilize, or adapt the Service
• Transmit any worms, viruses, or destructive code

10. Suspension/Discontinuation

We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service or any part thereof with or without notice.

11. Dispute Resolution

If you have a complaint or dispute regarding a purchase, charge, or your use of the services, you agree to first contact us at [email protected] so that we may attempt to resolve the matter directly.

If a dispute cannot be resolved directly within a reasonable timeframe, either party may refer the matter to independent mediation or alternative dispute resolution before pursuing formal legal proceedings.

12. Governing Law

These Terms, and any dispute or claim arising out of or in connection with them or the services provided through this website, shall be governed by and construed in accordance with the laws of England and Wales.

13. Copyright

All content, features, and functionality are and will remain the exclusive property of the Academy and its licensors. Our trademarks and trade dress may not be used without our prior written consent.

14. Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by us. We assume no responsibility for third-party content, privacy policies, or practices.

15. Trademarks

The company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors.

16. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms resulting from acts beyond our reasonable control.

17. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.

18. Age Restriction

The Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using the Service, you warrant and represent that you are at least eighteen (18) years of age.

19. General Provisions

These Terms shall be governed and construed in accordance with the laws of England and Wales. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.